Terms & Conditions — Self Obsessed by Formulation Factory

These Terms and Conditions ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you") and Formulation Factory LLC ("Company," "we," "us," "our"), the owner and operator of us-selfobsessed.com and the Self Obsessed brand of dietary supplements.

By accessing or using our website, creating an account, placing an order, or engaging with any content or service we provide, you confirm that you have read, understood, and agree to be legally bound by these Terms in their entirety. If you do not agree, you must not use our Site or purchase our products.

1 Acceptance of Terms

By visiting, browsing, or making a purchase on us-selfobsessed.com, you acknowledge that you have read these Terms and Conditions and our Privacy Policy and Refund Policy, and you agree to be bound by all of them.

• You must be at least 18 years of age to use this Site or purchase our products
• By placing an order, you represent and warrant that you are 18 years or older
• You agree to use the Site only for lawful purposes and in accordance with these Terms
• If you are accessing the Site on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms
• We reserve the right to deny service to anyone at our sole discretion

2 Who We Are

Formulation Factory LLC is the company behind the Self Obsessed brand of dietary supplements. We operate the website us-selfobsessed.com and are responsible for all product development, manufacturing partnerships, marketing, and customer service related to the Self Obsessed product line.

3 Use of the Site

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use us-selfobsessed.com solely for personal, non-commercial purposes — specifically to browse our products, read educational content, and complete purchases.

• Browsing product information, ingredients, and educational content
• Creating an account and managing your orders and subscriptions
• Purchasing products for personal use
• Submitting legitimate reviews, feedback, or support inquiries
• Sharing our content via social media using official share features

• Scraping, crawling, or harvesting data from the Site in any automated manner
• Attempting to gain unauthorized access to any part of the Site or our systems
• Reproducing, duplicating, copying, or reselling any portion of the Site without written permission
• Using the Site to transmit spam, malicious code, or harmful content
• Impersonating Formulation Factory, our employees, or other users
• Purchasing products for resale without an authorized wholesale agreement
• Using false or misleading information when creating an account or placing an order
• Attempting to manipulate pricing, promotions, or the guarantee system fraudulently

4 Product Purchases & Order Fulfillment

When you place an order on us-selfobsessed.com, you are making an offer to purchase a product at the listed price. We reserve the right to accept or decline any order at our sole discretion.

• Order Confirmation: You will receive an automated order confirmation email after your purchase. This email confirms receipt of your order, not acceptance — we reserve the right to cancel any order before shipment
• Availability: All products are subject to availability. In the event a product you ordered is out of stock, we will notify you within 1–2 business days and offer a full refund or estimated backorder date
• Shipping: We ship to all 50 US states. Free shipping is available on qualifying orders and subscriptions as shown at checkout. International shipping availability and costs vary
• Delivery Times: Standard domestic orders typically deliver within 3–7 business days after dispatch. Delivery estimates are not guarantees — carrier delays outside our control may occur
• Order Changes: Once an order is placed and confirmed, changes may not be possible if fulfillment has already begun. Contact support immediately at [email protected] if you need to modify or cancel an order
• Address Accuracy: You are responsible for providing a complete and accurate shipping address. We are not liable for delays or non-delivery resulting from incorrect address information provided at checkout

5 Pricing, Taxes & Payment

All prices listed on us-selfobsessed.com are in US Dollars (USD) and are subject to change at any time without notice. The price in effect at the time of your completed order will be honored.

• Taxes: Applicable sales tax will be calculated and added to your order total at checkout based on your shipping address and local tax laws. Tax amounts are subject to change in accordance with applicable regulations
• Payment Methods: We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, and other payment methods displayed at checkout
• Payment Security: All transactions are processed through PCI-DSS Level 1 compliant payment processors. We never store your full credit card number on our servers
• Currency: All charges are processed in USD. If your card is denominated in another currency, your bank or card issuer will apply their current exchange rate and may charge a foreign transaction fee
• Pricing Errors: In the event of a pricing error on our Site (due to typographical mistakes or system issues), we reserve the right to cancel orders placed at the incorrect price. We will notify you promptly and issue a full refund
• Promotional Pricing: Discount codes, promotional prices, and limited-time offers may not be combined unless explicitly stated. One promotional code per order

6 Subscription Terms

Formulation Factory offers optional subscription plans ("subscribe & save" or "auto-ship") that provide recurring deliveries of Self Obsessed at a discounted rate. By enrolling in a subscription, you agree to the following terms:

• Recurring Billing: Subscriptions are billed automatically on a recurring basis (monthly or as specified at enrollment) to your payment method on file until cancelled
• Billing Date: Your subscription will renew on the same date each billing cycle. You will receive an email reminder 3 days before each renewal charge
• Price Changes: We will notify you at least 14 days in advance of any change to your subscription price. Continued subscription after notification constitutes acceptance of the new price
• Cancellation: You may cancel your subscription at any time with no fees or penalties. To avoid being billed for the next cycle, cancel at least 24 hours before your renewal date
• How to Cancel: Log into your account and navigate to "Manage Subscription," or email [email protected] with "Cancel Subscription" in the subject line
• Post-Cancellation: Cancelling your subscription will stop future charges. Charges already processed before cancellation are subject to our standard Refund Policy

7 Health & Medical Disclaimer

By purchasing or using Self Obsessed, you acknowledge and agree to the following:

• Self Obsessed is a dietary supplement, not a pharmaceutical drug, and is regulated as such under US law
• You should consult a qualified healthcare provider before starting any new supplement, especially if you are pregnant, nursing, under 18, have a pre-existing medical condition, or are taking prescription medications
• Individual results will vary. Testimonials, reviews, and case studies presented on our Site represent individual experiences and are not guarantees of the same outcomes for all users
• Formulation Factory does not make any guarantee of specific results from use of Self Obsessed
• You assume full responsibility for evaluating the safety and appropriateness of our products for your individual health circumstances
• If you experience any adverse reaction, discontinue use immediately and consult your healthcare provider
• Our products are not a substitute for a balanced diet, regular exercise, or medical treatment
• References to scientific studies on our Site are provided for informational context only and do not constitute endorsement of our products by the authors, journals, or institutions involved

8 Intellectual Property Rights

All content on us-selfobsessed.com — including but not limited to text, graphics, logos, product images, videos, audio clips, data compilations, software, and the overall design of the Site — is the exclusive property of Formulation Factory LLC or its content suppliers and is protected by US and international copyright, trademark, trade secret, and other intellectual property laws.

• The "Self Obsessed" name, logo, and product imagery are trademarks of Formulation Factory LLC. Unauthorized use is strictly prohibited
• You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from our Site without our prior written consent
• You may share links to our Site on social media or in personal communications, provided you do not misrepresent or alter the content
• Any feedback, reviews, or suggestions you submit to us become the property of Formulation Factory LLC and may be used for marketing, product development, or any other lawful purpose without compensation to you
• User-generated content (reviews, photos, testimonials) submitted to our Site grants us a worldwide, royalty-free, perpetual license to use, reproduce, and display such content in connection with our products and marketing

9 User Conduct & Account Responsibility

If you create an account on us-selfobsessed.com, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

• You agree to provide accurate, current, and complete information when registering and to update it as necessary
• You must notify us immediately at [email protected] if you suspect unauthorized use of your account
• You are solely responsible for any orders, subscriptions, or actions taken through your account
• Do not share your account credentials with anyone
• We reserve the right to suspend or terminate any account that we believe is being used fraudulently, abusively, or in violation of these Terms
• When submitting product reviews, you agree that your review is honest, based on your actual experience, and does not contain false or misleading claims

10 Disclaimers & Warranties

Specifically, we do not warrant that:

• The Site will be uninterrupted, error-free, or free of viruses or other harmful components
• The information on the Site is accurate, complete, reliable, current, or suitable for any particular purpose
• Any specific results will be achieved from use of our products
• Defects in the Site will be corrected on any specific timeline
• The Site or servers that make it available are free of viruses or other harmful components

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such cases, our warranties are limited to the greatest extent permitted by applicable law.

11 Limitation of Liability

Our total cumulative liability to you for any and all claims arising from or related to your use of our Site or products shall not exceed the greater of:

• The total amount you paid to Formulation Factory LLC in the 12 months preceding the claim, or
• $100 USD, whichever is greater

This limitation applies regardless of the legal theory under which the claim is brought — contract, tort, negligence, strict liability, or otherwise. Some states or jurisdictions do not allow the limitation of liability for consequential or incidental damages, so the above limitation may not apply to you in full.

12 Indemnification

You agree to defend, indemnify, and hold harmless Formulation Factory LLC, its affiliates, licensors, service providers, employees, officers, directors, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms and Conditions
• Your use of the Site or products in a manner not permitted by these Terms
• Your violation of any third-party rights, including intellectual property or privacy rights
• Any content you submit, post, or transmit through the Site
• Any misrepresentation made by you in connection with your use of the Site
• Your violation of any applicable laws or regulations

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses.

13 Third-Party Links & Services

Our Site may contain links to third-party websites, platforms, and services that are not owned, operated, or controlled by Formulation Factory LLC. These include social media platforms, scientific research publications, payment processors, and partner brand websites.

• We have no control over the content, privacy practices, or terms of third-party sites and services
• Inclusion of a link on our Site does not imply endorsement of the linked site or its content
• You access third-party sites entirely at your own risk and subject to their own terms and conditions
• We are not responsible for any loss, damage, or harm resulting from your use of third-party websites or services
• Any transactions you conduct with third parties through links on our Site are solely between you and that third party

14 Governing Law, Jurisdiction & Dispute Resolution

These Terms and Conditions and any disputes arising under them shall be governed by and construed in accordance with the laws of the United States of America and the state in which Formulation Factory LLC is incorporated, without regard to conflicts of law principles.

Before initiating any formal legal proceedings, you agree to contact us at [email protected] to describe your dispute and allow us a 30-day period to attempt to resolve it informally. Most customer concerns can be resolved quickly and fairly through direct communication.

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Site shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Judgment on the arbitration award may be entered in any court with jurisdiction.

• Arbitration will take place in the state where Formulation Factory LLC is registered, or via videoconference at mutual agreement
• Each party bears their own arbitration costs, except where the arbitrator determines otherwise
• Class Action Waiver: You waive your right to participate in any class action lawsuit or class-wide arbitration against Formulation Factory LLC
• Small claims court actions (where eligible) are exempt from this arbitration requirement

15 Changes to These Terms

Formulation Factory LLC reserves the right to modify, update, or replace these Terms and Conditions at any time at our sole discretion. When we make material changes, we will notify you by:

• Updating the "Last Updated" date at the top of this page
• Posting a prominent notice on our website homepage
• Sending an email to registered account holders when changes are significant

Your continued use of the Site or placement of an order after updated Terms are posted constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed of any updates.

If you disagree with any revised Terms, your sole remedy is to stop using our Site and products. If you have an active order or subscription at the time of a change, the Terms in effect at the time of your purchase govern that transaction.

16 Contact Us — Legal & General Inquiries

If you have questions about these Terms and Conditions, wish to report a violation, or need to reach our legal team, please use the contact details below. We are committed to responding promptly and professionally.